High Notes

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Standard Contest Rules


  1. ELIGIBILITY. To be eligible to enter a Contest, an individual must be a legal resident of, and the age of majority in, the province of Ontario and, if applicable, have a valid Facebook, Instagram, or Twitter account at the time of entry. 
  2. CONTEST PERIODS. Each Contest entry period (each a “Contest Period”) shall start and end as announced on HNA’s social media accounts and/or as indicated on HNA’s website, after which time the Contest will be closed and no other entries shall be accepted. 
  3. HOW TO ENTER. There is no purchase necessary to enter a Contest. To enter prior to the end of an applicable Contest Period, visit HNA’s Facebook page (https://www.facebook.com/highnotesavante/), Instagram account (@high_notes_avante), or Twitter account (@HighNotesGala) and enter the contest as instructed.
  • Entries must be received prior to the end of the applicable Contest Period to be eligible for entry.
  • Limit of one (1) entry per person per Contest Period, unless otherwise indicated. In the case of multiple entries, only the first eligible entry will be considered and the remainder will be void.
  • Entries will be declared invalid if they are late, illegible, incomplete, damaged, irregular, mutilated, forged, garbled or mechanically or electronically reproduced. No communication or correspondence will be exchanged with entrants except with those selected as a potential Contest winner.
  • Entries received online shall be deemed to be submitted by the authorized account holder of the e-mail address, Facebook, Instagram, or Twitter account associated with the entry, as applicable. For the purposes of these Contest Rules, “authorized account holder” of an e-mail address, Facebook, Instagram, or Twitter account is defined as the natural person who is assigned to an e-mail address, Facebook, Instagram, or Twitter account by an Internet access provider, on-line service provider, Facebook, Instagram, Twitter or other organization responsible for assigning e-mail addresses, Facebook, Instagram, or Twitter accounts for the domain or account associated with the submitted e-mail address, Facebook, Instagram, or Twitter account. Each selected entrant may be required to provide HNA with proof that the selected entrant is the authorized account holder of the e-mail address, Facebook, Instagram, or Twitter account associated with the winning entry.
  • Each Contest prize shall have an approximate retail value between one Canadian dollar (CDN $1.00) and two hundred Canadian dollars (CDN $200.00) and shall be announced and described on Facebook, Instagram, Twitter and/or the Contest Website at the beginning of each Contest Period. Winners shall not be entitled to receive the difference between the actual prize value and the approximate prize value.
  • Winners will be contacted by the HNA with instructions on how to claim the prize.
  • Prizes must be accepted as awarded and cannot be transferred, assigned, substituted or redeemed for cash, except at the sole discretion of HNA. Any unused portion of a prize will be forfeited and have no cash value. HNA reserves the right, in its sole discretion, to substitute a prize of equal or greater value if a prize (or any portion thereof) cannot be awarded for any reason.
  • HNA shall not assume any liability for lost, damaged or misdirected prizes.
  • In the case of concert or event tickets, if an artist is unable to attend the applicable concert or event or a concert or event is cancelled for any reason whatsoever, the prize and any prize portions shall be deemed fulfilled and such prize or prize portions will not be substituted, except in the sole discretion of HNA.
  • In the case of gift cards or gift certificates, the terms by which the gift cards or gift certificates may be redeemed are governed by the applicable retailer or service provider. HNA is not responsible for administering or ensuring compliance with the terms and conditions of the gift cards or gift certificates.
  1. PRIZE CONDITIONS. All incidental costs and expenses not specifically referred to herein as part of the prize description (the “Expenses”) are the sole responsibility of the prize winner and/or guest(s), where applicable. All prize elements are subject to availability and substitution. The winner shall not seek reimbursement for the Expenses from HNA. 
  2. WINNER SELECTION. Following the end of the applicable Contest Period, HNA will select one (1) entrant (or more, if applicable, based on the number of prizes available to be won) by a random draw from all eligible entries received during the Contest Period, unless otherwise indicated. Each entrant shall be eligible to win only one (1) prize. The odds of being selected as a potential winner are dependent upon the number of eligible entries received for the Contest. Any remaining entries will not be carried over for entry in the next Contest.
  • Before being declared a winner, the selected entrant(s) shall be required to correctly answer, without assistance of any kind, whether mechanical or otherwise, a time-limited mathematical skill-testing question to be administered during a pre-arranged telephone call or by e-mail, to comply with these Contest Rules.
  • If the selected entrant does not respond within three (3) business days of notification, they will be disqualified and will not receive a prize and another entrant may be selected (as determined by HNA in its sole discretion) until such time as an entrant satisfies the terms set out herein. HNA is not responsible for the failure for any reason whatsoever of a selected entrant to receive notification or for HNA to receive a selected entrant’s response.
  • If, as a result of an error relating to the entry process, drawing or any other aspect of a Contest, there are more selected entrants than contemplated in these Contest Rules, there will be a random draw amongst all eligible prize claimants to award the correct number of prizes. 
  1. LIMITATION OF LIABILITY. HNA assumes no responsibility or liability for lost, late, unintelligible/illegible, falsified, damaged, misdirected or incomplete entries, notifications, responses, or replies, or for any computer, online, software, telephone, hardware or technical malfunctions that may occur, including but not limited to malfunctions that may affect the transmission or non-transmission of an entry. HNA is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Contest or by any technical or human error which may occur in the administration of the Contest. HNA assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. HNA is not responsible for any problems, failures or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment, software, e-mail, players, or browsers, on account of technical problems or traffic congestion on the Internet, at any website, or on account of any combination of the foregoing or otherwise. HNA is not responsible for any injury or damage to any entrant or to any computer related to or resulting from participating or downloading materials related to the Contest. Entrant assumes liability for injuries caused or claimed to be caused by participating in the Contest, or by the acceptance, possession, use of, or failure to receive any prize. HNA assumes no responsibility or liability in the event that the Contest cannot be conducted as planned for any reason, including those reasons beyond the control of the HNA, such as infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or corruption of the administration, security, fairness, integrity or proper conduct of the Contest and/or the Contest Website. 
  2. By participating in a Contest, each entrant agrees to be bound by the Contest Rules. Entrants further agree to be bound by the decisions of the HNA, which shall be final and binding in all respects. HNA reserves the right, in its sole discretion, to disqualify any entrant found to be: (a) violating the Contest Rules; (b) tampering or attempting to tamper with the entry process or the operation of the Contest, the Contest Website, or any related promotional website; and/or (c) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. If applicable, winners (and guests, if applicable) must at all times behave appropriately when taking part in the prize and observe the Contest Rules and any other rules or regulations in force at any prize-related locations. HNA reserves the right to remove from any prize-related locations, any winner and/or guest who breaks such rules and/or fails to behave appropriately and to disqualify such winner and/or guest. 
  3. PRIVACY / USE OF PERSONAL INFORMATION. By participating in the Contest, each entrant: (i) grants HNA the right to use their personal information provided when they enter the Contest (collectively the “Personal Information”) for the purpose of administering the Contest, including but not limited to contacting and announcing the winners and coordinating the provision of the Contest prize; (ii) grants to HNA the right to use their Personal Information for publicity and promotional purposes relating to the Contest in any and all media without further compensation unless prohibited by law; and (iii) acknowledges that HNA may disclose their Personal Information to third-party agents and service providers of the HNA in connection with any of the activities listed in (i) and/or (ii) above. HNA will use each entrant’s Personal Information only for identified purposes. 
  4. TERMINATION HNA reserves the right, in its sole discretion, to terminate any Contest, in whole or in part, and/or modify, amend or suspend a Contest, and/or the Contest Rules in any way, at any time, for any reason without prior notice. 
  5. These are the official Contest Rules. The Contests are subject to applicable federal, provincial and municipal laws and regulations. The Contest Rules are subject to change without notice in order to comply with any applicable federal, provincial and municipal laws or the policy of any other entity having jurisdiction over HNA and/or the Contests. All issues and questions concerning the construction, validity, interpretation and enforceability of the Contest Rules or the rights and obligations as between the entrant and the HNA in connection with the Contests shall be governed by and construed in accordance with the laws of the province of Ontario including procedural provisions without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws. 
  6. LANGUAGE DISCREPANCY. In the event of any discrepancy or inconsistency between the terms and conditions of the Contest Rules and disclosures or other statements contained in any Contest-related materials, including but not limited to the Contest entry form, print or online advertising, the terms and conditions of the Contest Rules shall prevail, govern and control. 
  7. SOCIAL MEDIA. This Contest is in no way sponsored, endorsed or administered by any social media platforms on which the Contest may have been promoted and/or publicized, including but not limited to Facebook, Instagram, and/or Twitter. Any personal information provided in connection with the Contest is being provided to HNA and not to Facebook, Instagram and/or Twitter. Any questions or comments regarding a Contest must be directed to HNA and not to any of the social media platforms on which the Contest may have been advertised or administered.

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